Frequently Asked Questions
Answers to what homeowners in Quincy, IL and Hannibal, MO ask us most. Don't see yours? Just call.
General
How do I get a quote?
Call us or fill out the contact form and we'll set up a free, no-pressure on-site visit to talk through your project or service need.
What areas do you serve?
We serve homeowners throughout Quincy, Illinois and Hannibal, Missouri, plus the surrounding communities in between.
Are you licensed and insured?
Yes. Every job we take on is fully licensed and insured, and we're happy to provide documentation before work begins.
New Pool Install
How long does a new pool install take?
Most installs run several weeks from groundbreaking to fill, depending on pool size, ground conditions, and weather. We'll give you a realistic timeline during your consultation.
What types of pools do you install?
We install in-ground vinyl liner pools sized and shaped to fit your yard, budget, and how your family plans to use it.
Do I need a permit?
Most municipalities require a permit for new pool construction. We handle the paperwork and inspections as part of your build.
Liners
How do I know I need a new liner?
Fading, wrinkling, chalky texture, or a slow unexplained water loss are all common signs it's time. We can take a look and tell you honestly.
How long does liner replacement take?
A typical replacement takes about a day once your new liner is on site, plus time to refill and balance the water.
How long does a vinyl liner typically last?
With proper water balance and care, a quality liner commonly lasts a decade or more before it needs replacing.
Opening & Closing Season
When should I open my pool for the season?
Once overnight freezes are reliably behind you, typically mid to late spring in our area. We can schedule your opening in advance so you're ready on the first warm weekend.
When should I close my pool for winter?
Before the first hard freeze, generally in the fall. Closing on time protects your liner, plumbing, and equipment from winter damage.
What's included in an opening/closing service?
Equipment start-up or winterization, water balancing, cover handling, and a full check of your pump, filter, and lines.
Leak Detection
How do I know if my pool has a leak?
Losing more than about a quarter inch of water a day beyond normal evaporation, a constantly running pump, or soggy spots near equipment are all warning signs.
How does leak detection work?
We use pressure testing, dye testing, and visual inspection of liner, plumbing, and equipment to pinpoint exactly where water is escaping.
Can you repair the leak same day?
Many liner and equipment leaks can be repaired the same visit once we find the source. More involved repairs get scheduled promptly.
Still Have a Question?
We'd rather answer it now than have you guess. Reach out any time.